TERMS & CONDITIONS
Welcome to ADORN, a true circular beauty brand emphasising quality and advocating for the benefits of meaningful sustainable practices in the industry.
GENERAL
Adorn Mineral Cosmetics Pty Ltd (Adorn Cosmetics, ADORN, we, us, our, or it) ACN 136 976 979 welcomes you to our website at www.adorncosmetics.com.au. These terms and conditions (which can be accessed in full by clicking on each of the headings below), the Privacy Policy, the Mobile Terms of Service, the Adorner Loyalty Terms and Conditions, the Returns Policy, and any other terms and conditions and policies that you may find on the Site (collectively, the Terms) and any applicable laws or regulations govern your use of, and access to the Site, our related social media channels, and the products and services provided therein, regardless of your means of access.
You should read these Terms carefully before accessing or using the Site. We encourage you to consult our FAQ section or please contact our customer service team here or on 61+ 03 9808 4422, if you have any questions concerning these Terms or the Site. By accessing or using the Site, you acknowledge that you have read, understood, and agreed to follow and be bound by these Terms. If you do not agree with any of these Terms, please cease using this Site.
If you access and use any part of the Sites on someone else's behalf, you represent that you have the authority to do so, and accept these Terms, on their behalf.
MODIFICATION
We reserve the right modify any part of these Terms, or content of the Site, at any time, to account for changes in technology, our business operations, or as required by law. If we elect to modify these Terms, we will post a new version on the Sites and update the date set out above. Any changes are effective immediately upon posting to, or removal from, the Site. Your continued use of the Site thereafter constitutes your acceptance of any changes to the Site or Terms. If you do not agree to any change, then you must immediately stop using the Site.
You should read and carefully consider these Terms before using the Site, or otherwise placing an order online, and check back regularly for any changes. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
PRICES
Unless stated otherwise, prices are inclusive of GST but do not include any applicable shipping or delivery fees. Prices are displayed in Australian Dollars (AUD). Prices are subject to change, effective immediately upon posting to the Site or other form of notification.
INTERNATIONAL PAYMENTS
When you purchase from ADORN, you are buying from an Australian company. If you use an international Credit Card, be aware that the purchase price may vary due to the exchange rate applied by your payment provider. Your bank or credit card issuer may also impose currency conversion and administration fees, potentially increasing the overall cost of your purchase. Please consult your bank or credit card issuer for details on these fees.
ADORN is not liable for, nor will reimburse, any duties, customs charges, or additional fees associated with your purchase.
INTELLECTUAL PROPERTY
This website's entire content, including copy, images, logos, indicia, text, and unique product showcasing methods, is protected by copyright. Unauthorised use of documents, graphics, trademarks, or logos is prohibited without written permission from us. Information on this site is subject to change, and we are not liable for errors. You are not granted any rights, including Intellectual Property Rights, except as expressly authorised by us or applicable laws, such as the Copyright Act 1968 (Cth). Unauthorised publication, reproduction, distribution, sale, or modification of any site content is prohibited.
YOUR USE OF THE WESBITE
While using our website, you must not employ any automated tools or manual processes to access, copy, modify, reproduce, monitor, or commercially exploit any part of the site or its content, nor attempt to bypass the website's structure or presentation. Unauthorised access or attempts to breach security are strictly prohibited, and we reserve the right to block individuals engaging in such activities. Additionally, you agree not to take actions that excessively burden the website's infrastructure or connected systems or networks.
CONTENT
We make every reasonable effort to provide accurate information on the Site. However, the information contained on the Site is of a general nature only and does not constitute or replace professional advice for individual or specific conditions and, to the extent permitted by applicable law:
- we do not warrant that information contained on the Site or in the Content, including any product or service descriptions, colours, ingredients are accurate, complete, reliable, current, or error-free.
- ADORN takes no responsibility for any loss, damage, injury or death arising from any use of the information contained on the Site or in the Content; and
- the Site are presented 'as is' and we make no representations or warranties of any kind whatsoever, express or implied, in connection with these Terms or the Site, including warranties of merchantability or fitness for a particular purpose.
Periodically, we may update our products, and there could be slight changes to the ingredients. We advise checking the Site for the latest ingredient list. ADORN retains the right to restrict quantities, even after the submission of your order.
ADORN does not guarantee that any part of the Sites or Content is error-free, nor that the Sites, Content, or the server hosting it are free of viruses or harmful components. We strongly advise all internet users to have updated virus checking software installed for their protection.
FREE SAMPLES, DISCOUNTS & OFFERS
Promotional codes and discount offers are strictly limited to 1 per person, per order, per product type or shade, excluding gifts, sets, samples, already discounted products, or gift vouchers, and are subject to availability. If your discount code issues persist, consider the following:
- Code Usage Limit: Ensure you haven't already used the code, as our discount codes are limited to 1 use per person, per order.
- Eligibility of Selected Items: Verify if the items in your cart qualify for the offer by checking the terms and conditions. Promotional codes are not valid with other offers or promotions, including Adorner rewards credit.
- Previous Code Entry: Confirm if you've previously entered a promotional code or gift voucher at checkout.
- Correct Code Entry: Check for any typographical errors in entering the code. Enter the code exactly as written and try again.
- Code Expiry: Verify the expiry date of the promotion to ensure the code is still valid.
If issues persist, kindly contact customer service at (03) 9808 4422 before finalising your order.
REFILLS
For health and safety considerations, customers are advised to take responsibility for recording the batch number from the refill sachet before refilling their ADORN product jar/container.
ADORN is not liable for products that have spoiled due to customers not adhering to the recommended REFILL, hygiene and cleaning practices outlined in the 'How to Use' section on each respective product page on this website.
SUBMISSIONS
We appreciate your feedback on this website. However, any comments, feedback, notes, messages, ideas, suggestions, or other communications ('Comments') sent to us shall be our exclusive property. By submitting Comments, you assign to us all rights, titles, and interests in all copyrights and other intellectual property rights in the Comments. We reserve the right to use, reproduce, disclose, publish, and distribute any Comments and related material you submit for any purpose without restriction and without compensating you. Therefore, we advise against sending us Comments that you do not wish to assign to us, including confidential information or original creative materials such as stories, product ideas, computer code, or artwork.
ADORN COMMUNICATIONS
As a condition of purchase from us, we reserve the right to email or text you product alerts and special offers that we believe may be of interest to you. We acknowledge your right not to receive these communications; therefore, each message will include a clear unsubscribe link. Upon unsubscribing, your name will be promptly removed from the communication list, and we will cease sending you special offers and alerts, unless you opt to re-subscribe.
ADDITIONAL TERMS
Additional Terms may apply to certain product purchases and specific features of the website, such as contests or promotions. You agree to comply with these additional terms, alongside the Terms outlined in this document. In cases where a conflict arises between these Terms and those specific to a particular website section or service, the latter terms prevail regarding your use of that specific portion or service on the website.
TERMINATION
We may at any time and without obligation give notice to you:
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temporarily suspend or disable the Sites; and
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permanently cease operating the Sites.
LIMITATION OF LIABILITY
We do not provide any representation or warranty, express or implied, regarding the operation of this website or the information, content, materials, or products included. Your use of this website is at your own risk, and we disclaim all warranties to the fullest extent permitted by law. We do not guarantee that our website, servers, or emails are free of viruses, and we are not liable for any damages arising from the use of this website. This includes direct, indirect, incidental, punitive, loss of use, data, business, profits, or consequential damages.
Some localities may not allow the exclusion or limitation of incidental or consequential damages, so certain limitations may not apply. We do not accept liability for any damage or injury caused by the use or misuse of our products. Where liability cannot be excluded by law, our liability is limited to the extent provided by the Australian Consumer Law, with a specified limit of $1 where applicable.
APPLICABLE LAW
These Terms are governed by the laws of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts exercising jurisdiction in Victoria, Australia.
When you buy products from ADORN, the purchase contract (incorporating these Terms & Conditions) cannot be assigned or transferred by you without our prior written consent. These Terms and Conditions encompass the entire agreement between you and us, superseding all previous correspondence, agreements, and understandings. The failure or delay of a party in exercising any right, power, or privilege under these Terms & Conditions does not waive it, nor does any single or partial exercise preclude further exercise. The invalidity or unenforceability of any provision does not affect the validity of the remaining provisions, which will remain in full force and effect.
INDEMNIFICATION
You indemnify and hold us and our employees, representatives, agents, affiliates, directors, officers, managers and shareholders (the ‘Parties’) harmless from any damage, loss, or expense (including without limitation, legal fees and costs) incurred in connection with any third-party claim, demand or action (‘Claim’) brought against any of the Parties alleging that you have breached any of these Terms. If you are liable to indemnify us under this section, at our election we may control the defence, settlement, and resolution of any Claim, at your sole expense. You may not settle or otherwise resolve any Claim without our express written permission.
