GENERAL FAQ'S

WHY DOES ADORN TALK SO MUCH ABOUT HEALTH, SAFETY & THE ENVIRONMENT?

We believe in the importance of getting safer & kinder products into the hands of everyone, and with animal testing still being conducted and over 80,000 chemicals on the market today (many without any safety data) - we think both our customers and innocent creatures deserve better. Chemicals that can cause cancer, reproductive harm, and other serious health issues are not all banned in skin care and color cosmetic products that people use every day, day after day, and whilst consumers are free to make their own judgments about safety and the products they use. And cosmetics are just one way people are exposed to potentially toxic chemicals, but it is also one that Adorn can help do something about. Our team therefore researches the safety of each potential ingredient to ensure that we’re making the safest high-performing products that we can, without harming animals and with sustainability at the forefront of our decisions. It’s important to note that chemicals across the board are not all bad for us. In fact our body is made up of chemicals, and so is everything else, including food and water. 'Toxic' chemicals are bad for us. Toxic means that the chemicals can harm cells or organs, cause neurological damage, and/or alter important biological systems (like the endocrine system, which regulates our hormones).

DOES ADORN PROVIDE SAMPLES?

Eco-luxe sample pots are available for most of the Adorn range and are located for purchase under each product category and on the Sample Page. Samples are an extremely popular way (in fact we are proudly one of the only companies in the world to offer colour cosmetics in samples) for our customers to try the range before committing to a full sized item. This way you can confidently know you have selected a product that is right for YOU!

MY PROMOCODE OR OFFER IS NOT WORKING - WHAT SHOULD I DO?

You must be registered and logged in to use a Promocode. Promocodes can only be used once and cannot be used in conjunction with any other offers. They must not contain any spaces and some products may be excluded. If you are experiencing any problems please contact customer service on +61 3 9808 4422.

PRODUCT & INGREDIENT FAQ'S

ARE ADORN PRODUCTS ORGANIC?

We use organic ingredients when we can. Organic ingredients are marked with an asterisk in the ingredient listing of any given product. However, Adorn products predominantly made from loose minerals cannot be considered organic since loose minerals are ‘inorganic’ which means ‘inert’ or in other words, contains no living organisms and therefore not considered organic. Minerals or inorganic ingredients are however considered just as natural as organic ingredients as they are naturally occurring. Products in the Adorn range are either 100% mineral if they are loose minerals, or for cream and liquid makeup products the main formula is mineral with some certified organic plant ingredients added. Our Liquid Eye liner, Style Icon Lip Sticks and Glosses however contain more organic ingredients than minerals and are in fact over 70% organic.  Adorn skincare formulations are packed full of the purest botanical ingredients and no synthetic nasties.

WHAT INGREDIENTS PROVIDE THE SPF IN OUR FOUNDATIONS?

The SPF20+ is provided in the Anti-aging Loose Mineral Foundation and this protection comes naturally from the Titanium Dioxide (non-nano) and Zinc Oxides.There is also a natural SPF in the Oil Free Liquid Foundation derived the same way.

CAN I APPLY THE LOOSE MINERAL FOUNDATION AROUND MY EYES?

It is recommended to apply only a very light dusting of the loose mineral foundation (for the SPF benefits) over the delicate eye area. For coverage our Concealers are best used in this area.

WHY DOESN'T ADORN USE TALC?

Talc is considered a mineral, produced by the mining of talc rocks and then processed by crushing, drying and milling. Processing eliminates a number of trace minerals from the talc, but does not separate minute fibres which are very similar to asbestos. Talc itself is considered toxic and a known carcinogen. Adorn's mineral makeup NEVER contains talc for this reason and because of the drying effects it has on the skin.

ARE YOUR PRODUCTS GLUTEN FREE?

The Anti-Aging Night Repair Facial oil wheat germ oil, however the trace of gluten in the wheatgerm oil does not exceed 5 mg/kg. The term "gluten-free" can be labelled on any product should the gluten content not exceed 20 mg/kg. To our knowledge, the remainder of our products do not contain gluten, a protein found primarily in wheat and other grains. As always, we encourage customers who have serious allergies to consult a doctor or conduct a patch test before using any product.

WHAT ARE PARABENS AND WHY WON'T ADORN USE THEM?

Parabens are preservatives which are commonly used in products such as soap, shampoo, deodorant and makeup. There's accumulating evidence questioning the safety of Parabens as these have been found in breast tumour samples - although its link to the development of cancer is disputed. Despite the link being unproven the potential is sufficient enough for ADORN to avoid the use of Parabens. Instead we use plant based ingredients to best preserve our range.

ARE YOUR PRODUCTS PRESERVATIVE FREE?

No. Companies must use preservatives in any cosmetic product that contains water or aloe to prevent the product from bacteria or going off; preservatives are needed for safety and performance. We however use the smallest amount of preservatives that is needed to get the job done, and they must always be the safest preservative option including natural preservatives.  Adorn uses airless packaging where possible to reduce the amount of air in a bottle which means we do not need higher concentration of preservatives to that of brands that use packaging that contains air.

WHY DOESN'T ADORN USE BISMUTH OXYCHLORIDE?

If you have experienced skin irritation when using mineral makeup in the past, particularly in hot weather, and don't know why..... the inclusion of Bismuth Oxychloride in some brands of mineral makeup is the reason. Bismuth Oxychloride is actually a by-product of refined lead and copper. It has a pearlescent look to increase luminosity in mineral makeup formulations and is used as a cheap filler. Many people, including sufferers of acne and rosacea will find that using products containing this ingredient will irritate their skin.

WILL YOUR FOUNDATIONS CLOG MY PORES?

The inert minerals we use in our mineral makeup contains only pure minerals and is without 'fillers' like talc, clay or rice powder. Our pure minerals cannot support bacteria growth and therefore all loose mineral products are NON-comedogenic, meaning they do not clog the pores.

OTHER FACTS & TIPS

  • Adorn Cosmetics mineral makeup can be applied immediately after a light peel, laser treatments or micro-dermabrasion
  • Our mineral makeup can also calm redness caused by treatments or Rosacea
  • Our loose mineral makeup is water resistant
  • If you perspire, have an oily t-zone, or go swimming, just pat your face dry with a tissue
  • To care for and maintain good hygiene of Adorn's Cruelty Free Brushes, regularly clean them with soap and warm water
  • Dry your brushes on their side to avoid water rotting the glue that holds the bristles in the base
  • For an in between daily brush clean (essential for acne sufferers) spritz Adorn's Antibacterial Natural Brush Cleaner onto a tissue
  • Wipe your brush over the tissue for an instant anti-bacterial clean
  • Adorn products are multi-purpose. View each product description for further information
  • Adorn is toxin free and does not use any 'scientifically' proven toxic ingredients harmful to the skin or our environment

 

Adorn Cosmetics.      No regrets.      No Compromise.      Guilt Free Beauty.